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                     Installing PerlDesk
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 Thank you very much for choosing PerlDesk as your help desk
 solution. 

 [*] system Requirements

   Web Server, such as Apache. 
   Perl (modules DBI, DBD::MySQL and Digest::MD5)   
         Please see the PDF available on our site for more 
         detailed information relating to Perl modules and
         they're installation.
   MySQL 



 This installation document is also available as a PDF file at
 www.perldesk.com/support.html.


 Installing:
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   a) Create a new mysql database on your server, note down
      the user/pass and database name for the next step.

   b) Open up the include/conf.cgi.dist and input the database
      access settings, such as username/password and
      database name.

      The path to the backup directory needs to be r-w (read 
      and writeable) by PerlDesk, this is where your database
      backups will be stored - please pay close attention to 
      the security of it's location.
    
      Please set it as as a path outside of your web server, 
      or protect it fully. Anyone with access to this folder 
      will have access to your complete backups!

      After completing this, please rename the file to conf.cgi!
      (remove '.dist')


   c) Upload all files, please place all images outside of the
      cgi-bin folder. 

      Ensure all .cgi files are set to executable permission, normally
      755 is required.

   d) Open up your web browser and run the install.cgi.

   e) If you want to use receiving mail from pop-servers, please
      go to include/pop-email.cgi and edit PerlDesk location 
      variable.

   f) If you want to use autoclosing of ticket and tasks manager's
      remindings by mail(sms), you should cron include/notify.cgi.
      By default it's set to run every 30 mins... but you can 
      configure it throught Admin->Settings. Remember, that this 
      setting in Admin->settings and in cron settings should be same.

   g) After completing the install.cgi, simply go to admin.cgi and
      begin using perlDesk.


      We hope you enjoy using PerlDesk V2.2!!